Privacy and Cookie Policy

Date of publication: 27 March 2025

I. Privacy and Cookie Policy

Data Controller:

BG Traduzioni
based in Bergamo (BG), Italy

Phone:

Email:

Data Processor:

Web hosting OVHcloud, a company of the OVH Groupe SA, based in Roubaix, France.

The Data Controller (hereafter, the ‘Controller’), in compliance with the obligations arising from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, hereafter, the ‘GDPR’) and the Italian legislation on data protection, respects and protects the privacy of visitors and users of this Website, making every possible and proportionate effort not to infringe their rights.

The purpose of this policy is to help users understand the procedures that the Controller uses in relation to privacy, including what personal data is collected, why it is collected, how it is used, how it is protected, and which individual rights users possess.

This policy applies to all personal data that the Controller collects or processes when users interact with this Website.

II. Types of Data Collected

Among the personal data collected by this Website, either independently or through third parties, are: cookies, usage data, first name, last name, email, phone number.

Full details on each type of data collected are provided in the relevant sections of this privacy policy or by means of specific information texts displayed before the data collection itself.

Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Website.

Unless otherwise specified, all Data requested by this Website are mandatory. If the User refuses to provide it, it may be impossible for this Website to provide the Service.

Where this Website indicates that certain Data is optional, users are free to refrain from providing such Data, without this affecting the availability of the Service or its operation.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third party services used by this Website, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the personal data of third parties obtained, published or shared through this Website and guarantees that he/she has the right to communicate or disseminate them, releasing the Controller from any liability towards third parties.

III. General Information on Data Processing

In this Policy, the term ‘Personal Data’ refers to any information that relates to users and enables us to identify them, either directly or in combination with other information in our possession.

The Controller processes user data based on consent. By using or consulting this Website, users explicitly agree to this Privacy Policy and consent to the processing of their personal data in relation to the purposes and methods described below, including any disclosure to third parties, if necessary, for the provision of service. The provision of data and, consequently, the consent to the gathering and processing of data is optional. The User can deny consent, and may revoke consent at any time. However, denying consent may make it impossible to provide certain services and the browsing experience on the Website may be compromised.

The Controller shall do everything possible, consistent with the electronic form of service, to maintain the utmost confidentiality in its performance of services. All documents (texts, audio and video files...), the nature of the work performed, the personal data of the client (first and last names, email, telephone number) communicated for the purposes of translation, revision or provision of any services, and any information transmitted by the client to the Controller are subject to the strictest confidentiality and the personal data collected shall be processed in accordance with Article 6 of the GDPR.

In particular, the Controller shall use the information provided for the execution of the contract and such information can not — without the prior written consent of the client — be disclosed publicly or to third parties, except to its authorized employees or their authorized subcontractors, should their operational or advisory intervention require knowledge of such information. The above guarantees do not apply if the Controller is obliged by law to disclose such information, or in the event that such information is, or enters, in the public domain regardless of the disclosure of the same by the Controller. This similarly applies to cases in which the vital interests of the Data Subject or of another natural person require the processing of personal data, or where the processing is necessary for the protection of a legitimate interest of the Controller or third parties, which is of a higher nature than the rights of the Data Subject.

IV. Automatically Collected Information. Web Browsing Data

As with all websites, this Website also makes use of log files in which information from user visits is automatically collected and stored. The information collected may include the following:

-Type of browser and device parameters used to connect to the Website;
-Name of the Internet Service Provider (ISP);
-Date and time of visit/request;
-Number of clicks, where applicable;
-Method used to submit the request to the server;
-Size of the file obtained in response;
-Digital code indicating the status of the response given by the server;
-Other parameters related to the operating system and the User's IT environment.

The information listed above is handled automatically and collected in an exclusively aggregated form in order to verify the correct functioning of the website, and for security reasons. For the purposes of security (spam filters, firewalls, virus detection), automatically registered data may also include personal data such as the IP address, which could be used — in compliance with the laws in force on the subject — to block attempts to damage the Website or harm other users, the carrying out of malicious activities, and activities that constitute a crime. This type of data is used to protect the Website and its users.

The data provided is used solely to obtain anonymous statistical information on the use of the Website and to check its correct functioning and, therefore, is deleted immediately after processing.

V. Use of Cookies

Definition of Cookies

A cookie is a small text file sent to the browser by the visited website and then stored on the hard disk of the user's computer. When you connect to the website again, cookies are read back and recognised by the website that sent them. While visiting a website, you may receive cookies from a third-party website (so-called 'third-party cookies'), for example, links to web pages of other domains.
Cookies can be used for different purposes, such as allowing a website to recognise a user's device, or monitoring sessions and storing specific information about users accessing the server.

Types of Cookies

Technical Cookies are necessary for a website to function properly and to allow a user to make use of a service.
Functional Cookies are used to facilitate website navigation, to store selected settings, and to provide customised features.
Analytical Cookies are used by websites to collect information on usage habits, visited pages, and any errors that may occur during browsing. These cookies do not collect information that could identify the User's computer. All information collected by these cookies is aggregated and therefore anonymous.
By using this Website, the User expressly consents to the use of cookies.

Disabling Cookies

Cookies are associated with the browser and can be disabled at any time directly from the browser, thereby refusing/withdrawing consent for the use of cookies. It should be noted that disabling cookies may prevent the proper use of some features on this Website.

VI. Email

Users may receive emails from BG Traduzioni for various reasons, such as for the confirmation of an order, the provision of a service or to receive information on BG Traduzioni services. Users may reject these types of processing by contacting the Controller at the email address indicated above.

VII. Data Processing Location

The data collected by this Website is processed at the headquarters of the Controller and at the web hosting data center. The web hosting, OVHcloud, which is responsible for the processing of data and handles data on behalf of the Controller, is located in France and acts in accordance with European standards.

VIII. Transfer of Data in Non-EU Countries

This Website may share some of the collected data with services located outside the European Union area. In particular with Google, Facebook, and Microsoft (LinkedIn) through social plugins and Google Analytics. The transfer is authorised on the basis of specific rulings of the European Union and the Guarantor for the Protection of Personal Data, in particular, ruling 1250/2016 (Privacy Shield), for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.

IX. Safety Measures

This Website processes the data of users in a lawful and proper manner, adopting appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of data. Processing is carried out by using computer and/or electronic tools, using appropriate measures at the organizational, technical, and administrative levels in order to protect personal data, using criteria strictly related to the purposes stated. However, no data transmission and no storage system can be guaranteed as 100% secure. Users who have reason to believe that their interactions with this Website are no longer secure are asked to kindly report the issue to the Controller.

In addition to the Controller, in certain cases other parties involved in the running of the Website may have access to stored personal data (administrative, sales, legal department, and system administrator personnel) or external individuals (such as third-party technical service providers, mail couriers, hosting providers, IT companies, and communication agencies) which may, if necessary, be appointed by the Controller to handle personal data.

The personal data of users shall be kept for as long as necessary, or permitted, in light of the purposes for which it is collected. The criteria adopted for determining storage times are as follows: (i) the period of time in which users regularly use the BG Traduzioni website; (ii) the need to fulfill a contract or a legal obligation to which BG Traduzioni is subject; (iii) the opportunity to retain data in light of BG Traduzioni legal position (for example, with regard to time limits, disputes, or regulatory compliance checks).

X. Rights of the User

Pursuant to the GDPR and Italian regulations, the User can, in the manner and within the limits established by current legislation, exercise the following rights in relation to his or her Personal Data:

withdraw consent at any time. The User can withdraw consent, previously given, to the processing of his or her Personal Data;

object to the processing of his or her Data. The User can object to the processing of his or her Data when it is based on a legal basis other than consent. Further details on the right to object are listed in the section below;

access his or her Data.  The User has the right to request confirmation of the existence of personal data concerning him or her and to have information about the criteria, the methods, and the purposes of the processing;

request rectification. The User may ask for his or her Data to be checked and request that it be updated or rectified;

request a restriction of the processing. In certain circumstances, the User may request a restriction of the processing of his or her Data. In that case, the Controller will continue to store the data but will not process or use it;

request the deletion or removal of their Data. Under certain conditions, the User can request the cancellation of their Data by the Owner;

receive their Data or have them transferred to another Data Controller. The User has the right to receive their Data in a structured format, of common use and readable by automatic device and, where technically feasible, to obtain its transfer without obstacles to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on your consent, on a contract to which the User is a party or on contractual measures connected to it;

lodge a complaint. The User can lodge a complaint with the competent data protection supervisory authority or take legal action.

How you can exercise your rights
To exercise the Rights of the User, users can address a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner in the shortest possible time.

XI. Updates

This information is current as at October 23, 2025.

XII. Definitions and legal references

Personal Data (or Data)
Personal data means any information relating to a physical person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.
Usage data
Information collected automatically from this Website (or third-party applications that this Website uses), including: IP addresses or domain names of the computers used by the User who connects using this Website, the addresses in notation URI (Uniform Resource Identifier), the time of request, the method used in submitting the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (success, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Website with special reference to the sequence of pages consulted, to the parameters relating to the operating system and the computer environment of the User.
User
The person who uses this Website, who must be the Data Subject or be authorised by the Data Subject, and whose Personal Data is being processed.
Data Subject
The person or entity to whom personal Data refer.
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organisation with the right, also jointly with another data controller, to make decisions regarding the purposes, and the methods of processing of personal data and the means used, including the security profile, in relation to the operation and use of this Website. The data controller, unless otherwise specified, is the owner of this Website.
Responsible for the Treatment (or Responsible)
The natural person, legal person, public administration or any other body, association or organisation appointed by the Data Controller to process Personal Data, in accordance with the provisions of this Privacy Policy.
This Website
The hardware or software tool through which the User's Personal Data is collected.
Cookies
Small portion of data stored on the User's device.

Legal references

Notice to users: this Privacy and Cookie Policy has been prepared in fulfilment of the obligations under Art. 10 of Directive 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This Privacy and Cookie Policy applies exclusively to this Website.

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